Privacy Policy

Parallel Maze Studio LLC, doing business as CubLoop ("CubLoop," "we," "us," or "our"), provides tools that help adults discover, create, share, and coordinate local family activities.

This Privacy Policy explains the personal information we collect, how we use and disclose it, and the choices available to you when you use the CubLoop app, websites, activity pages, and related services (the "Services").

1. Adults and Children’s Information

CubLoop is intended for adults. You must be at least 18 years old to create an account or use account-based features.

Children may not create accounts or directly use the Services.

Adults may provide limited information about a child when needed to find or coordinate suitable activities. By doing so, you represent that you are the child’s parent, legal guardian, or another adult authorized to provide that information.

We do not knowingly collect personal information directly from children under 13.

If you believe a child has directly submitted personal information to CubLoop, contact cubloop.contact@gmail.com.

2. Information We Collect

Depending on how you use CubLoop, we may collect:

Account and contact information, such as your email address, phone number, account identifier, authentication information, notification settings, and optional contact information.

If you opt in to SMS communications, we may also maintain records of your SMS consent, preferences, opt-out status, and related consent information.

Family and profile information, such as a parent or caregiver nickname, avatar, child age or birth month, general area, language, activity preferences, caregiver or sibling information, and optional notes.

Activity and participation information, such as activities you create or join, dates and locations, exact meeting points, age ranges, RSVP or waitlist status, attendance confirmation, Organizer notes, and follow-up preferences.

Safety and support information, such as reports, blocks, support communications, moderation records, and related activity information.

Technical and usage information, such as IP address, device and browser information, app version, pages or features used, timestamps, crash or performance information, and security-related data.

We may infer an approximate location from an IP address. CubLoop does not currently require continuous or background GPS tracking.

We do not require a child’s full legal name, exact home address, school information, government identifier, medical records, or photograph for CubLoop’s core activity features.

Please do not submit information that is unnecessary for activity coordination.

3. How We Use Information

We use personal information to:

• create, authenticate, and secure accounts; • provide and maintain the Services; • create, display, and share activities; • manage RSVPs, approvals, waitlists, reminders, and activity changes; • provide activity information to authorized users; • deliver communications through methods you select, including email, push notifications, or SMS; • maintain communication preferences and honor opt-out requests; • support activity matching and follow-up features; • provide support; • investigate reports, prevent abuse, and enforce our rules; • understand, troubleshoot, and improve the Services; • comply with law; and • protect our users, rights, and Services.

We may use aggregated or de-identified information for analytics, product development, and business planning.

4. How Information Is Shared

Other users and Organizers

Some basic activity information may be publicly visible or available through a shareable link.

Exact meeting points are generally restricted to confirmed or approved participants.

Organizers may receive limited participant information reasonably necessary to manage an activity, such as nickname, child age, general area, RSVP status, caregiver or sibling attendance, and notes to the Organizer.

Ordinary participants generally do not receive other families’ detailed profiles or contact information.

An Organizer may receive your contact information only where you have provided it and the applicable CubLoop setting permits that disclosure.

Individual follow-up preferences are not displayed to other participating families. CubLoop may provide an Organizer with a general indication that there is interest in a future activity.

Service providers

We use service providers that help us operate functions such as hosting, databases, authentication, email and SMS delivery, push notifications, analytics, performance monitoring, security, support, and location validation.

These providers may process personal information as needed to provide services to CubLoop or as otherwise permitted by law.

SMS and mobile information

CubLoop does not sell or share your mobile phone number, SMS opt-in information, or SMS consent with third parties or affiliates for their own marketing or promotional purposes.

We may provide mobile information and SMS consent or preference information to service providers only as reasonably necessary to send, manage, secure, or support CubLoop communications.

Safety, legal, and business purposes

We may disclose or preserve information when reasonably necessary to:

• comply with law or legal process; • investigate fraud, abuse, exploitation, or illegal conduct; • protect a child or another person from harm; • enforce our Terms of Service; or • protect CubLoop’s users, rights, property, or Services.

Information may also be transferred as part of a merger, financing, acquisition, reorganization, sale of assets, or similar business transaction, subject to applicable law.

We may otherwise disclose information at your direction or with your consent.

5. Advertising, Tracking, and Communications

As of the Effective Date:

• CubLoop does not sell personal information for money; • CubLoop does not use child-related information for advertising; and • CubLoop does not share personal information for cross-context behavioral advertising.

Our websites or app may use cookies, local storage, SDKs, or similar technologies for login, security, preferences, analytics, diagnostics, and performance.

We do not currently use third-party advertising technologies to track your activity over time across unaffiliated websites or services for targeted advertising.

SMS

Recurring activity-related SMS messages are optional and require a separate opt-in.

If you opt in, CubLoop may send service messages relating to activities you have joined or organized, such as RSVP status, approval or waitlist changes, activity updates or cancellations, and reminders.

Message frequency varies. Message and data rates may apply.

You may opt out of recurring SMS messages at any time by replying STOP. For assistance, reply HELP or contact cubloop.contact@gmail.com.

Opting out of recurring activity SMS does not prevent you from using CubLoop. Where available, you may use other communication methods such as email or push notifications.

If you separately request phone-number authentication or a security code, we may send a one-time authentication message necessary to complete that request.

Depending on your settings, we may also send account, activity, support, safety, or legal communications through other supported methods.

6. Retention, Account Deletion, and Your Choices

We retain personal information for as long as reasonably necessary to provide the Services, maintain safety and account records, prevent abuse, comply with law, resolve disputes, and enforce our agreements.

When information is no longer reasonably necessary, we may delete or de-identify it.

You may request deletion of your account through CubLoop’s account settings or by contacting cubloop.contact@gmail.com.

Following deletion, some information may remain temporarily in backups or may be retained where reasonably necessary for safety, fraud prevention, legal compliance, dispute resolution, or enforcement.

Reports, blocking records, enforcement information, and records reasonably necessary to document or honor communication preferences may also be retained where appropriate.

Depending on the feature, you may:

• edit your profile or family information; • update contact and notification settings; • control permitted contact visibility; • cancel an RSVP or leave a waitlist; • manage optional notifications; • opt in to or out of recurring activity SMS; • block or unblock users; and • request access to, correction of, or deletion of personal information.

Depending on where you live, applicable law may provide additional privacy rights.

We may need to verify your identity before fulfilling a request, and legal or safety exceptions may apply.

7. Security, International Processing, and Third Parties

We use reasonable administrative, technical, and organizational measures designed to protect personal information. No online service can guarantee absolute security.

CubLoop is based in the United States, and we and our service providers may process information in the United States or other countries where they operate.

The Services may link to or integrate with third-party services such as authentication providers, app stores, calendars, maps, communication providers, and social-sharing applications.

Those third parties may process information under their own privacy policies, and CubLoop does not control their independent practices.

8. Changes and Contact

We may update this Privacy Policy by posting a revised version and updating the Effective Date.

If we make material changes to how personal information is handled, we may provide additional notice or request consent where required by law.

For privacy questions, requests, account deletion requests, or other concerns:

Parallel Maze Studio LLC Doing business as CubLoop Email: cubloop.contact@gmail.com